Members and Roles

This topic describes member management and roles for the QoderWork CN and Qoder CN CLI Teams Edition. Go to the Qoder CN website, or log in password-free from the Alibaba Cloud Qoder CN console.

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Three organization roles

The Teams Edition includes three organization member roles:

• Subscription Owner (Subscription Owner): A non-billable role. Responsible for completing the initial subscription purchase and creating the organization in the Alibaba Cloud console, as well as ongoing seat purchases and renewal management. Does not occupy a Teams seat and has no functional or member-management permissions inside the organization.
  • Limited to one person. If this person changes, submit a ticket to contact support for the change.
• Admin (Admin): A billable role. Has all organization management permissions, can access the management console, and can manage billing. Also uses all Teams advanced features and occupies a corresponding seat.
• Member (Member): A billable role. Can use all Teams advanced features and occupies a corresponding seat, but cannot access the management console.

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Role permissions

The Teams Edition includes three organization member roles.

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Add members

You can add organization members in the following way:

• Configure single sign-on to add members.

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Join with SSO

As an administrator, go to Organization Settings > Security & Identity and configure domain verification and SAML single sign-on (SSO). See:

• Configure domain verification
• Configure SSO

After configuration is complete and SSO is enabled, any email account matching an enabled domain automatically joins your organization with the default role at sign-in. ​When configuring SSO, review the scope of the enabled domains to ensure that automatically joined users match your expectations. If the default role is a billable role, joining immediately consumes a seat and starts billing. If the organization has insufficient available seats, automatic member addition via SSO will fail. Contact your organization admin to purchase more seats and then try signing in again to retrigger automatic joining.

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Change member roles

Admins can change organization member roles at any time. Go to Organization Settings > Member Management, select the target user, click the ••• icon on the right, and select Edit role.

• Assigning a billable role to a member immediately occupies a seat. Once assigned, the seat is billed for the entire current billing cycle. In Enterprise, the seat is automatically released and can be reassigned after the member is removed. See Remove members.

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Remove members

Administrators can remove organization members at any time. The removal takes effect immediately as long as the organization continues to meet its minimum member-count and role requirements. Go to Organization Settings > Member Management, select the target user, click the ••• icon on the right, and select Remove member. After removal, the member leaves the organization and is downgraded to the trial plan. Note the following:

• Enterprise: The seat is automatically released and returned to the unassigned pool. It can be reassigned to another member within the current billing cycle. Seats are assigned automatically in the background, so you do not need to select one manually. A seat can be occupied by only one member at a time.
  • Releasing a seat does not increase the organization's resource quota or Credits.
  • Knowledge in the enterprise knowledge base belongs to the organization and is not deleted or transferred when a member is removed.
• Teams: Because each seat includes a Credits quota, removing a member clears the remaining Credits on that seat. If the member has not used any Credits during the current billing cycle, the seat is returned and can be reassigned to another user.
• If SSO is enabled, you must also remove the user from your identity provider (IdP). Otherwise, the user is automatically added back to the organization the next time they try to sign in.

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Members and seat billing

When a member occupying a seat is removed, any seat charges already incurred are non-refundable, and no refund is provided for the remaining time. Whether the removed member's seat can be reassigned depends on the plan. See Remove members.